Search Engine: Elastic

Article ID: 131726, created on Nov 6, 2017, last review on Nov 6, 2017

  • Applies to:
  • Business Automation

Symptoms

There is an order which was completed by deleting all the provisioning items to it (basically, empty order). This order is shown in the list of pending in the CCP v2, with the status "Processing". completed order processing in CCPv2.

Cause

Incorrect status was received due to bug with id #PBA-82808 ("Order is left in "Processing" status in CCP v2 if Provisioning item is removed").

Resolution

Contact Odin Technical Support Team to correct the status.

198398b282069eaf2d94a6af87dcb3ff caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07

Email subscription for changes to this article
Save as PDF