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Article ID: 131710, created on Nov 2, 2017, last review on Nov 2, 2017

  • Applies to:
  • Business Automation

Symptoms

Two different users received email confirmation notifications containing equal codes.

Cause

Users were created simultaneously while the system relies on the the current time to generate confirmation code. This behaviour is acknowledged as an internal software issue with ID #PBA-82833. It will be fixed in upcoming release of the product.

Resolution

Contact your Technical Account Manager or Pooled Technical Associate Team at pta@odin.com to clarify the status of #PBA-82833.

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