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Article ID: 131696, created on Oct 31, 2017, last review on Oct 31, 2017

  • Applies to:
  • Operations Automation 7.1

Symptoms

On attempt to synchronize Windows Azure Pack plans from 'PCP > Cloud infrastructure > Plans > Synchronize (button)' the following error appears:

[APS] org.codehaus.jackson.map.JsonMappingException: 
Cannot deserialize enum com.parallels.iaas.aps.data.SubscriptionResourceUnit from UNKNOWN
(through reference chain: com.parallels.iaas.aps.data.SubscriptionResource["unit"])

Cause

Software-related issue #APSA-19124: "WAP: "Cannot deserialize enum com.parallels.iaas.aps.data.SubscriptionResourceUnit" on attempt to sync WAP Plans".

Resolution

Please contact pta@odin.com or TAM to trace the status of the issue.

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