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Article ID: 131689, created on Oct 29, 2017, last review on Dec 7, 2017

  • Applies to:
  • Business Automation 7.1
  • Business Automation 6.0


Trying to synchronize reseller with the following options:

Synchronize Plans Create new Plans and Plan periods Apply Plans enabling/disabling Update Plan Name and Descriptions Update Plan Fees Update Sales Categories, Plan Categories, and Grouping of Resources by Resource Categories Update Notification Schedules Attach Usage Statistics

Synchronize Plan Resources Create new Resources Remove obsolete Resources Update Resource Prices Update Resource Limits

Is failed with ODBC error on trying to select a list of service plans.


PBA-70683 (Timeout when initializing reseller with lots of service plans created in Billing and lots of delegated plans)


Please contact Odin technical support for assistance to apply workaround.

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