Customer has an Office 365 subscription in
Terminated \ Not Provisioned status.
"Unprovisioning "Subscription" for APS application Office 365" task fails:
"code": 500, "message": "Unable to deactivate Cloud subscription. The operation must be repeated.",
Affected subscription was not provisioned on Microsoft cloud.
This behavior is reported to Development team as request #APSA-18360: "Unprovisioning task fails: Unable to deactivate Cloud subscription".
The issue was permanently fixed in the Office 365 17.2 APS application.
Please contact Pooled Technical Associates(firstname.lastname@example.org) or your Technical Account Manager to schedule Office 365 upgrade to the latest version.
Please contact Odin Technical Support in order to apply workaround.