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Article ID: 131674, created on Oct 26, 2017, last review on Oct 26, 2017

  • Applies to:
  • Operations Automation 6.0

Symptoms

Office 365 license provisioning fails.

sitelog error:

ERROR aps_endpoint: SubscriptionsController.OnSubscriptionChanged finished by exception
Office365.PBA.PBAException: Server returned a fault exception: [-1] ... User Disabled.

Cause

Billing API request cannot be completed: BA API user specified in the User name for connecting to Business Automation API Application Instance property is disabled.

Resolution

Please enable the user in the Billing CP.

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