On attempt to add an Exchange mailbox in CCP fails with:
No one mailbox template is available now. Possible corresponding resource limit is reached.
Service Template, the subscription is based on, strongly referencing to an
Mailbox Template which is deleted currently.
Parameters tab of the
Service Template in question. The following message will appear:
SYSTEM_ERROR.DETAIL.CAPTION Module: "Exchange", code = "130" Properties: planId = "32". Message: "There is no Mailbox Template with identifier 32.".
where 32 - is our deleted
Such behavior is reported to Odin Development team as request #POA-54897: "Possible to remove mailbox template while it is linked with Resource Type or Service Template".
Contact Odin Technical Support in order to apply workaround for POA-54897. Manual DB intervention is required.
Contact email@example.com or TAM to trace the status of the #POA-54897.