Search Engine: Elastic

Article ID: 131663, created on Oct 24, 2017, last review on Jan 29, 2018

  • Applies to:
  • Operations Automation 7.1
  • Operations Automation 7.2

Symptoms

CCP v2 displays several VEs with status Configuring... despite those VEs are running and manageable.

Cause

The affected VEs were created in OA 6 and did not have the APS property 'osName', the absence of which results in displayed status Configuring....

VEs provisioned after the upgrade to OA 7 have the required property configured and their statuses display properly.

The misbehavior will be fixed in the scope of the software issue #CCU-14850.

Workaround

As a workaround, the APS property 'osName' can be set up manually for the affected VE. Contact Odin Technical Support to execute that operation for all affected subscriptions.

5356b422f65bdad1c3e9edca5d74a1ae caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 8c199f0ee4305da1a577740620df4a51 1941880841f714e458ae4dc3d9f3062d 31987597efff5a3a9ce779cc203bbe5e

Email subscription for changes to this article
Save as PDF