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Article ID: 131663, created on Oct 24, 2017, last review on Oct 24, 2017

  • Applies to:
  • Operations Automation 7.1

Symptoms

CCP v2 displays several VEs with status 'Configuring...' despite those VEs are running and manageable.

Cause

The affected VEs were created in OA 6 and did not have the APS property 'osName' which absence results in displayed status 'Configuring...'.

VEs provisioned after upgrade to OA 7 have the required property set up and its statuses display properly.

The misbehavior will be fixed in the scope of the software issue #CCU-14850.

Workaround

As a workaround the APS property 'osName' may be set up manually for affected VE. Contact Odin Technical Support to execute that operation.

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