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Article ID: 131648, created on Oct 21, 2017, last review on Oct 21, 2017

  • Applies to:
  • Operations Automation 7.2
  • Business Automation 7.2

Symptoms

  1. Login under a Customer Account to CCPv2 using Internet Explorer 11
  2. Go to Account > Orders and Invoices
  3. Click on any Invoice

The screen hangs on loading.

Cause

The issue is caused by PBA-82449 "It is not possible to view an Invoice in CCPv2 using IE 11"

Resolution

Please contact your Technical Account Manager or a member of Pooled Technical Associates Team to clarify status of the software-related issue. As a workaround, any other supported browser can be used.

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