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Article ID: 131639, created on Oct 19, 2017, last review on Oct 19, 2017

  • Applies to:
  • Operations Automation 7.0

Symptoms

Advanced Subscription Split Mode of Syndication > CSP conversion procedure. completeMOSI2CSP.py script:

python completeMOSI2CSP.py --conversion-mode resplitAdvanced --on-hold yes --csp-app-instance-id 319378 --pba --input-file advancedResplit-test_msft-response.csv --out-file advancedResplit-test_import.csv

fails with:

Call PlacePlanPeriodSwitchOrder_API method
Unexpected error: Order instance has no attribute '__getitem__'

Cause

Responses of PlacePlanPeriodSwitchOrder_API and PlaceSubscriptionCancellationOrder_API methods are different, thus appropriate Service Plan cannot be found.

Request #APSA-19081: "Office365: completeMOSI2CSP.py: Unexpected error: Order instance has no attribute '__getitem__'" has been addressed to Odin Development team in order to fix this issue.

Resolution

Please contact pta@odin.com or TAM to trace the status of the issue.

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