Search Engine: Elastic

Article ID: 131564, created on Oct 6, 2017, last review on Oct 6, 2017

  • Applies to:
  • Operations Automation 7.0

Symptoms

Due to some reason one of DNS servers of OA installation has been decommissioned and then forcibly removed. All domains hosted there were switched to external type of hosting. But after node removal from OA, it became not possible to switch these domains back to Internal hosting - no error appears. Additionally, 'Hosted domains' tab of CCPv1 throws an error 'Unforeseen error occurred'. In UI logs the following error is thrown:

Caused by: javax.ejb.EJBTransactionRolledbackException: Unable to find com.parallels.pa.service.dns.domain.DnsHosting with id XX

Where XX - ID of removed dns service (bind9 or any other).

Cause

Database inconsistency after forced services removal.

Resolution

Please contact Odin Technical Support in order to resolve the inconsistency.

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