Search Engine: Elastic

Article ID: 131545, created on Oct 3, 2017, last review on Oct 3, 2017

  • Applies to:
  • Operations Automation

Symptoms

The customer is trying to add a new A-record (for the domain with hosting, thus with system A-record), but it is not possible:

There is a A record xxxxx (ID xxxx) already.

Cause

By default OA does not allow creating A-records when there is a system one. However this behaviour can be changed by modifying the system property Prohibit duplicate DNS records in System > Settings > System Properties (set it to Disabled).

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