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Article ID: 131537, created on Oct 2, 2017, last review on Oct 2, 2017

  • Applies to:
  • Operations Automation 7.0
  • Operations Automation 7.1

Symptoms

The following error appears on attempt to click on Office 365 CCP tab:

Property `tenant.ms_account_id` is not found

while Office365/Tenant APS resource schema of the current package version contains this property.

Browser console returns 500 Error as a response to the following request in CCPv2:

GET https://cp.provider.com/aps/2/resources/?select(user.displayName,licenses.offer_id,addons.offer_id,tenant.ms_account_id),limit(0,100000)&implementing(http://www.parallels.com/Office365/User/2.0)

core.log error:

ERR [rest:64949 1:17358:7fdab8ece700 SAAS ]: [ APSC] REST Error: GET /aps/2/resources/?sort(+domain_name)&implementing(http://www.parallels.com/Office365/Domain/2.1)&select(domain,tenant),eq(tenant.ms_account_id,b009c70f-8bc6-420b-aacc-268f4c136f93) code=500: Property `tenant.ms_account_id` is not found.

Cause

APS package was imported to PCP once and then removed and imported again, what caused incorrect links updated in aps_relation_types OA DB table.

Resolution

Software-related issue #APS-43125: "link version change in new package version can cause errors on RQL select".

Please contact Odin Technical Support in order to apply workaround.

Or, issue can be resolved when affected APS package is upgraded to the greater version.

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