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Article ID: 131529, created on Sep 29, 2017, last review on Oct 6, 2017

  • Applies to:
  • Operations Automation 7.0
  • Business Automation 7.0
  • Business Automation 7.1

Symptoms

Office 365 task Provisioning "Subscription" fails:

Can't update a subscription with deleted status.

The following error message appears in the Office 365 sitelog:

ERROR aps_endpoint: SubscriptionsController.Post finished by exception Microsoft.Store.PartnerCenter.Exceptions.PartnerException: Can't update a subscription with deleted status
ERROR aps_endpoint: Microsoft.Store.PartnerCenter.Exceptions.PartnerException: Can't update a subscription with deleted status

Cause

The cause a software-related issue #APSA-19009:"Can't update a subscription with deleted status".

Resolution

Please contact your Technical Account Manager or Pooled Technical Associates(pta@odin.com) to schedule Office 365 upgrade to version 17.1.3.

To work around the issue please contact Odin Technical Support(support@odin.com).

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