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Article ID: 131526, created on Sep 29, 2017, last review on Sep 29, 2017

  • Applies to:
  • Operations Automation
  • Business Automation

Symptoms

Customer tries to register a new domain in the CCPv2.

On the Find Domain step certain TLDs are not available.

It is possible to register the same domain via PCP/RCP.

Cause

Domain Registration Service Plan, which handles the TLD, has all fees equal to zero.

CCPv2 does not support free domains registration.

Resolution

This behaviour will be improved in scope of request #POA-109631.

Possible workaround is to set up some fee in the Plan to non-zero value.

If it's still required to sell such domains for free, it is possible to configure a global promotion for 100% discount for domain service plans.

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