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Article ID: 131526, created on Sep 29, 2017, last review on Sep 29, 2017

  • Applies to:
  • Operations Automation
  • Business Automation


Customer tries to register a new domain in the CCPv2.

On the Find Domain step certain TLDs are not available.

It is possible to register the same domain via PCP/RCP.


Domain Registration Service Plan, which handles the TLD, has all fees equal to zero.

CCPv2 does not support free domains registration.


This behaviour will be improved in scope of request #POA-109631.

Possible workaround is to set up some fee in the Plan to non-zero value.

If it's still required to sell such domains for free, it is possible to configure a global promotion for 100% discount for domain service plans.

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