Search Engine: Elastic

Article ID: 131524, created on Sep 28, 2017, last review on Sep 28, 2017

  • Applies to:
  • Operations Automation 7.1

Symptoms

  1. Cannot complete web cluster deployment. Task "Install WebClusterExt package" fails with error:

    + service proftpd restart
    + abort 'Failed to start proftpd service'
    + echo -e '[ERROR] Failed to start proftpd service'
    + exit 1
    
  2. Attempt to start "proftpd" service fails with:

    # service proftpd restart
    Shutting down proftpd:                                     [FAILED]
    Starting proftpd:  - warning: unable to determine IP address of 'viepwhnpe43'
     - error: no valid servers configured
     - Fatal: error processing configuration file '/etc/proftpd.conf'
                                                               [FAILED]
    

Cause

Proftp service failed to start because it could not determine the IP address the host resolves.

Resolution

Add the corresponding entry to /etc/hosts:

203.0.113.2     web01.example.com

, or configure nameservers used so that the server can resolve itself.

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