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Article ID: 131520, created on Sep 27, 2017, last review on Oct 10, 2017

  • Applies to:
  • Business Automation 7.0
  • Business Automation 7.1
  • Business Automation 7.2

Symptoms

Order to change service plan fails without any clear reason, error message is shown:

Service Plan change for Subscription #name failed. 

Cause

The source or destination service plan is based on PEMGATE but has some DUMMYGATE resources included. Order to switch to such service plan fails due to the bug #PBA-82341 ("It is impossible to switch subscription plan to PEMGATE plan which has a dummygate resources").

Resolution

Please contact your TAM/PTA Team to clarify the status of #PBA-82341.

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