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Article ID: 131519, created on Sep 27, 2017, last review on Oct 6, 2017

  • Applies to:
  • Operations Automation 7.1
  • Business Automation 7.1

Symptoms

NG subscriptions cannot be transferred between accounts:

Some of the resources associated with this subscription cannot be transferred

Cause

APS "WebHosting Linux" was installed as a part of pre-upgrade requirement. However this APS does not implement the migratable type. The issue has been reported as bug with id #POA-113174 ("NG subscriptions cannot be transfered between accounts after OSA upgrade to 7.1").

Resolution

The bug will be fixed in the 7.3 release.

Before 7.3 do following:

  1. Download the web-hosting-linux-websites-assistant script to the Odin Automation management node.
  2. Issue the command: chmod +x ./web-hosting-linux-websites-assistant
  3. Issue the command: ./web-hosting-linux-websites-assistant prepare-for-migration --sub_id <Subscription ID>
  4. Perform migration of the subscription <Subscription ID>
  5. Issue the command: ./web-hosting-linux-websites-assistant repair-after-migration --sub_id <Subscription ID>

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