Search Engine: Elastic

Article ID: 131513, created on Sep 26, 2017, last review on Sep 26, 2017

  • Applies to:
  • Operations Automation

Symptoms

Domain exists in OA but does not exist on APS side, therefore attempts to use (create branding based on the domain, switch DNS hostin) fail with exception

Could not persist APS entity "http://aps-standard.org/types/dns/record/1.0"

Cause

The domain does not exist on APS side:

# curl -k  -E /usr/local/pem/APS/certificates/poa.pem "https://localhost:6308//aps/2/resources/?implementing(http://parallels.com/aps/types/pa/dns/zone/1.1),name=domainname.tld"
[]

One of the possible reasons it was not created is that on adding domain registered elsewhere exception Domain name 'domainname.tld' is reserved by domain part of existing service user. occurred. Domain was created in OA due to the bug with id #POA-113163 ("On exception "Domain name 'domain.tld' is reserved by domain part of existing service user." domain is created in OA but not in APS").

Resolution

Either delete the domain (as it cannot be properly recreated) or delete the service user(s) which use the domain, delete the domain and add it back (it will be added correctly to both OA and APS).

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