Search Engine: Elastic

Article ID: 131511, created on Sep 26, 2017, last review on Sep 26, 2017

  • Applies to:
  • Operations Automation 7.0

Symptoms

Domain is not deleted from OA. Attempt to remove it with API pem.removedomain fails with:

failed to get APS resource 5bc234bb-1a62-5c9d-802c-a07f3d814e30

Attempt to delete the domain from control panel fails without any specific error message. In `core.log' reason can be seen:

Sep 26 08:50:28.426 : ERR [rest:3118590 1:17187:a17feb70 SAAS 774974634]: [ APSC] REST Error: PUT /aps/2/application/rest/5bc234bb-1a62-5c9d-802c-a07f3d814e30 code=500: Value of property 'notificationEmail' ('') does not match the format 'email': No @ at address

Cause

5bc234bb-1a62-5c9d-802c-a07f3d814e30 is a service user which has e-mail address with domain name attempted to be deleted. This service user has empty contact_email (empty E-mail/Secondary E-mail).

This software-related issue has been submitted to Engineering Team as internal request #APS-39456, fixed in OSA 7.1.

Resolution

Set any Email/Secondary E-mail in CCP > Service User > id > Contact Info > Edit and attempt to delete the domain again.

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