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Article ID: 131491, created on Sep 20, 2017, last review on Sep 20, 2017

  • Applies to:
  • Business Automation 7.1

Symptoms

  1. Login to CCPv2 under a Customer Account;
  2. Go Domains > Add New Domain;
  3. Enter any available domain name and click on Check button;

Domain price is shown as $0.00 per 1 Year

image

Cause

Setup Fee specified in the Service Plan Subscription Period is zero.

Resolution

According to the documentation, a correct domain Service Plan configuration includes Setup, Renewal and Transfer Fees specified in a Subscription Period.

Please configure the domain registration Service Plan in accordnace with the documentation.

A Feature Request #PFR-750 has been created to support a business scenario when a Recurring Fee is specified in a domain registration Service Plan Subscription Period, but a Setup Fee is zero.

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