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Article ID: 131462, created on Sep 15, 2017, last review on Oct 25, 2017

  • Applies to:
  • Operations Automation 7.0

Symptoms

Office 365 SKU switch Upgrade Order and corresponding Provisioning "AsyncOperation" for APS application Office 365 task fails with:

 subscriptionId must be set.

The same error appears in the Office 365 application log.

Cause

The cause is a software-related issue APSA-18764.

Resolution

Please contact your Technical Account Manager or Pooled Team Associates(pta@odin.com) to schedule an Office 365 package upgrade to version 17.1.1.

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