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Article ID: 131433, created on Sep 8, 2017, last review on Oct 5, 2017

  • Applies to:
  • Operations Automation 7.1

Symptoms

During Office 365 CSP migation procedure importsubsCSP.py script fails with:

 HTTP Error 500: Internal Server Error(The CSP customer xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx does not exist.)

Cause

The cause is a software-related issue APSA-18978.

Resolution

The issue has been fixed in the Office 365 package version 17.1.1. Please contact your Technical Account Manager or Pooled Technical Associates(pta@odin.com) to schedule an Office 365 update.

As a temporary workaround the regular importSubsCSP.py should be replaced with the new one from Office 356 package version 17.1.1.

Also, the fixed script can be downloaded here.

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