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Article ID: 131428, created on Sep 7, 2017, last review on Sep 7, 2017

  • Applies to:
  • Business Automation 7.1

Symptoms

Attempt to place a new order under OA Billing Provider/Reseller Control Panel leads to an empty screen instead of a second step of the "Add New Order" wizard. In browser console the following message appears:

TypeError: children is null
Stack trace:
replaceBizViewPlugin/...

Cause

Observed behaviour was acknowledged as an internal software issue with ID #PBA-80707. It will be fixed in the future versions of the product.

Resolution

Contact your Technical Account Manager or Pooled Technical Associate Team at pta@odin.com to clarify the status of #PBA-80707.

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