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Article ID: 131418, created on Sep 5, 2017, last review on Nov 13, 2017

  • Applies to:
  • Operations Automation 7.0
  • Operations Automation 7.1

Symptoms

A sales order for an Office365 subscription fails with the below error message:

500 Internal Server Error
[ApplicationUnknownError] Password of this length should contain more different characters..
Body: {
"code": 500,
"message": "Password of this length should contain more different characters.",
"additionalNonlocalizableMessage": "",
"error": "ApplicationUnknownError",
"http_request": "POST /O365App1/aps/subscriptions"
}

Cause

Such behaviour is recognized as a software issue APSA-18870.

Resolution

Please contact your Technical Account Manager or Pooled Technical Associates(pta@odin.com) to schedule Office 365 upgrade to the latest version.

In order to apply a workaround and complete the failed order, please contact Odin Technical Support.

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