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Article ID: 131377, created on Aug 29, 2017, last review on Jan 29, 2018

  • Applies to:
  • Business Automation 7.0
  • Business Automation 7.1
  • Business Automation 7.2

Symptoms

After the domain transfer/regisration, some domains have the option Switch to Other Nameservers disabled in CCPv2. At the meantime CCPv1 allows to switch the domain to external hosting.

Cause

Affected domains have option "isFree": true in domain registration info:

curl -ksS -X GET -E /usr/local/pem/APS/certificates/poa.pem "https://127.0.0.1:6308/aps/2/resources/resource_UID/registrationInfo
...
"creationDate": "2011-11-01T17:03:33Z",
            "isFree": true,
...

The issue is acknowledged as *PBA-81940 - isFree option affects domain name server change operation * and appears when domain transferred or registered with zero prices (free domains).

The issue is fixed in Odin Automation Premuim Billing 7.3, please refer to the Release Notes

Resolution

In order to work around this issue, set a non-zero renewal fee in 0 Years subscription period. Then isFree parameter will be set to false. But domain renewal fee will be non-zero.

This action will not affect initial sales order for the domain transfer - it will still be free, also it will not affect domain renewal, as during renewal prices are taken from a different subscription period (with non-zero years).

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