Search Engine: Elastic

Article ID: 131377, created on Aug 29, 2017, last review on Aug 29, 2017

  • Applies to:
  • Operations Automation 7.0


After the domain transfer, some domains have the option Switch to Other Nameservers disabled in CCPv2. At the meantime CCPv1 allows a switch the domain to external hosting.


Affected domains have option "isFree": true in domain registarion info:

curl -ksS -X GET -E /usr/local/pem/APS/certificates/poa.pem "
"creationDate": "2011-11-01T17:03:33Z",
            "isFree": true,

The issue is acknowledged as PBA-81940 - isFree option affects domain name server change operation.


Please, contact your Technical Account Manager or member of Pooled Technical Associates team in order to clarify status of this issue.

In order to work around this issue, set a non-zero renewal fee in 0 Years subscription period. Then isFree parameter will be set to false.

This action will not affect initial sales order for the domain transfer - it will still be free, also it will not affect domain renewal, as during renewal prices are taken from a different subscription period (with non-zero years).

5356b422f65bdad1c3e9edca5d74a1ae caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 0871c0b47b3b86ae3b1af4c2942cd0ce 1941880841f714e458ae4dc3d9f3062d

Email subscription for changes to this article
Save as PDF