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Article ID: 131355, created on Aug 24, 2017, last review on Feb 1, 2018

  • Applies to:
  • Operations Automation 7.1
  • Operations Automation 7.2

Symptoms

In Customer's control panel on VPS tab total CPU power (limit) for VE is shown as 0 MHz. Amount of cores is shown correctly.

Cause

Root cause can be different. VPS logs for affected subscriptions must be checked.

In case, if affected VPS was migrated recently, the cause is in #CCU-17327.


Please note: Software-related issue known as #CCU-17327 was fixed in Odin Automation Premium version 7.3.

The list of improvements for Odin Automation Premium version 7.3 OACI module is available on the following documentation page: OAP Cloud Infrastructure Integration 17.12 Revision 1.0 (December 15, 2017) > Release Notes > Odin Automation Cloud Infrastructure Integration 17.12 Release Notes > Fixed Issues


Resolution

Please, consider the upgrade to a actual version of the platform or/and contact Odin Technical Support in order to fix the issue for affected VPSes, by performing internal workaround.

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