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Article ID: 131322, created on Aug 17, 2017, last review on Aug 17, 2017

  • Applies to:
  • Operations Automation 7.0

Symptoms

Office 365 Provisioning "Migration" for APS application Office 365 task fails:

Error details: Server returned a fault exception: [-1] Q2Fubm...Nwo= (Cannot Upgrade/Downgrade Resources for Subscription #1001: there is already a Upgrade/Downgrade Order #UG12345 in status Provisioning Failed(PF). This order prohibits placing an order of the Same Order Type (Per Subscription).
Please either cancel conflicting order or wait until it is processed; or contact Provider.
Error Code: 0xc676c1d6.

Cause

BA does not allow to place several Upgrade Orders simultaneously.
Please refer to the https://kb.odin.com/en/116609 for more details.

Resolution

Complete mentioned Upgrade Order and then restart the task.
Please contact Odin Technical Support to complete Order manually.

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