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Article ID: 131311, created on Aug 15, 2017, last review on Aug 15, 2017

  • Applies to:
  • Operations Automation

Symptoms

The task Install additional packages on node 'server1' according role IIS fails with the below output:

Destination host 'server1.hosting.local' (#111), IP '10.1.5.111' : Provisioning request failed. Access is denied. [<response><errorContext description="Attempted to perform an unauthorized operation." code="0x80070005" executeSeqNo="9"><errorSource namespace="Error Provider" procedure="SetError"/><errorSource namespace="Error Provider Ex" procedure="RethrowError"/></errorContext></response>]

Cause

Basically, such error means that provisioning engine on the MSP node cannot reach Windows remote registry service on the target node.

Resolution

Try to run regedit.exe on the MPS node and connect to the target server via File > Connect Network Registry. If the connection fails, check the below points:

  1. Make sure that firewall does not block incoming connections from the MPS node to the target server
  2. Check if network is configured properly and there are no routing issues between these two servers
  3. Check if the DNS name of the target server is resolved into correct IP address from the MPS node.

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