Search Engine: Elastic

Article ID: 131309, created on Aug 15, 2017, last review on Aug 15, 2017

  • Applies to:
  • Operations Automation 7.1

Symptoms

CCPv2 uses delegated user permissions instead of user's native in case of login as PCP\RCP option.

Detailed explanation: A user does not have a permission to cancel one of the account's subscriptions. If one signs into CCPv2 via PCP > Customers > [Specific customer] CCP > Account (tab) > Subscriptions (section) > [An active subscription], there is visible Cancel subscription button.
But if one signs into CCPv2 directly under this user credentials and check the Account (tab) > Subscriptions (section) > [An active subscription] - Cancel subscription button is not visible at all in accordance to given permissions.

Cause

Software-related issue #APS-42870: "Incorrect permissions on 'login as'".

Resolution

Please contact pta@odin.com or TAM in order to trace the status of the issue.

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