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Article ID: 131281, created on Aug 11, 2017, last review on Aug 11, 2017

  • Applies to:
  • Operations Automation

Symptoms

A CLM virtual environment was cancelled on the CLM side by mistake. Currently, the VE is available, however, its status is still "Cancelling" in Customer Control Panel.

Cause

The status is shown as "Cancelling" due to Operations Automation database inconsistency.

Resolution

Contact Odin Technical Support to resolve the issue.

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