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Article ID: 131259, created on Aug 8, 2017, last review on Aug 8, 2017

  • Applies to:
  • Operations Automation 7.1

Symptoms

Previous screen is being displayed in CCPv2 when another tile is selected already and page is in "loading" state. Affected screen contains a list of Service Plans.

Cause

Software-related issue #PBA-81539: "Previous plan list is being displayed when customer already switched to another Product plan list".

Resolution

Please contact TAM or pta@odin.com in order to trace the status of the issue.

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