Search Engine: Elastic

Article ID: 131258, created on Aug 7, 2017, last review on Aug 7, 2017

  • Applies to:
  • Operations Automation

Symptoms

Windows Azure Pack tab in CCP loads forever.

Browser debugger shows the response:

"error": "Poco::Net::ConnectionRefusedException",
"message": "Connection refused"

OA core log file contains the line:

Aug  7 17:08:44 core.lab.pa.telmex.com : ERR [rest:226424 1:20787:e78acb70 SAAS ]: [ APSC] REST Error: GET /aps/2/resources/51b43e57-8431-4f37-8bb8-10e95c692a1e/billing/summary code=500: Connection refused

Cause

WAP service is stopped on OA Management Node.

Resolution

Stop WAP service:

# service WAP start

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