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Article ID: 131229, created on Aug 4, 2017, last review on Aug 4, 2017

  • Applies to:
  • Business Automation 6.0

Symptoms

New version of a payment plugin was installed on Billing Application node. After that even an administrative user (the one with role "Full access") cannot open some tabs (Home and System > Setting > Payments Processing tabs in case of updated payment plugin) and can see a message in Billing Control Panel regarding absent rights:

System Error
Error Code: 0xb390bec5
No access rights granted to method

Cause

Billing was not configured after new RPM installation. Some method of the payment plugin is called by the system but a record about it is missing in "Method" and/or "MethodToPrivilege" database tables.

Resolution

Run pa_updates_installer with parameter --configure to start billing database configuration process:

# pa_updates_installer --configure

Note that service pba would be stopped to perform the necessary operations and automatically started when the configuration is over.

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