Search Engine: Elastic

Article ID: 131202, created on Jul 28, 2017, last review on Jul 28, 2017

  • Applies to:
  • Operations Automation 7.1

Symptoms

Office 365 Import package task fails with

Internal error: APSC: Type compatibility violation detected: attempt to delete property `initial_subdomain`.

In attempt to restart the failed task the following error message appears in /var/log/pa/core.log:

ERR [task:4142592:168 1:18005:7f5ee10d0700 SAAS 320442889]: [ APSC] PackageDBO::save catch APS Controller exception:Type compatibility     violation detected: attempt to delete property `initial_subdomain`.
DBG [task:4142592:168 1:18005:7f5ee10d0700 SAAS 320442889]: [ APSC] Rolling back because of std::uncaught_exception()

Cause

The issue is caused by the upgradeResourceSettings16-6To16-8.py script which was executed more then one time during one of the previous Office 365 update procedures. The behavior will be improved in scope of internal request with ID APSA-18681.

Resolution

Contact your Technical Account Manager or Pooled Technical Associates (pta@odin.com) to clarify the status of the software-related issue APSA-18681.

In order to apply a workaround, contact Odin Support.

5356b422f65bdad1c3e9edca5d74a1ae caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 8c199f0ee4305da1a577740620df4a51 1941880841f714e458ae4dc3d9f3062d

Email subscription for changes to this article
Save as PDF