Search Engine: Elastic

Article ID: 131176, created on Jul 24, 2017, last review on Jul 24, 2017

  • Applies to:
  • Operations Automation 7.0
  • Business Automation 7.0

Symptoms

In Home > System > Settings> Notifications > Common Notification Settings the URL to the logo is set in a format like:

https://branded_url/static/skins/default/custom/images/logo.gif

It used to work correctly but after upgrade to OSA 7.0 the url shows 404 Not found error, as a result notifications are sent without logo.

Cause

The link with logo.gif has been configured a while ago, when skin version 2 was used. Since OSA 7.0 support of skin v2 was dropped in webgate, as a result the corresponding rewrite rules were removed from branding_htaacess files making such URLs inaccessible.

Resolution

Change URL to logo to:

https://branded_url/webgate/static/skins/v3/images/logos/panel-logo.png

198398b282069eaf2d94a6af87dcb3ff caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 0871c0b47b3b86ae3b1af4c2942cd0ce 5356b422f65bdad1c3e9edca5d74a1ae 1941880841f714e458ae4dc3d9f3062d c0f836394088a28cc30dd0e5fe8b600e b2c3b33425dfc50c7d41a2efaa7f84f3

Email subscription for changes to this article
Save as PDF