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Article ID: 131171, created on Jul 21, 2017, last review on Jul 21, 2017

  • Applies to:
  • Operations Automation

Symptoms

Execute operation 'recreate' task fails with the output: VE is busy

The VE is stuck in STOPPING state.

Opening VE console shows that the Linux kernel could not load due to GRUB corruption. (At this point the reason for VE OS not to load could be different).

Cause

VE does not react to a graceful stop, in case there are issues with loading OS, so it becomes unmanageable.

A forced VE stop during recreation will be considered to be added in scope of CCU-16695 request.

Resolution

Stop the VE forcibly in the Virtuozzo hardware node:

# prlctl stop ve-name --kill

5356b422f65bdad1c3e9edca5d74a1ae caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07

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