Search Engine: Elastic

Article ID: 131160, created on Jul 20, 2017, last review on Jul 20, 2017

  • Applies to:
  • Odin Automation Essentials 7.1

Symptoms

For a particular account, domain transfers do not succeed, domains get stuck in Pending Transfer state. In Billing CP, the domain subscription status hhistory shows:

Domain transfer in OpenSRS failed (Error: )

OAE Management Node contains these lines in /var/log/httpd/pa-domain-sdk.log:

[Thu Jul 20 06:21:21 2017] [pid 26480] AH01215: PHP Warning:  oSRS Error - state is not defined. in /var/www/pa-domain-sdk/OpenSRS/core/opensrs/domains/provisioning/provSWregister.php on line 81
[Thu Jul 20 06:21:21 2017] [pid 26480] AH01215: PHP Warning:  oSRS Error - Incorrect call. in /var/www/pa-domain-sdk/OpenSRS/core/opensrs/domains/provisioning/provSWregister.php on line 66

Cause

The affected user has malformed country state in the contact information.

Resolution

Configure the country state for the user and re-submit the order.

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