Search Engine: Elastic

Article ID: 131156, created on Jul 19, 2017, last review on Jul 19, 2017

  • Applies to:
  • Operations Automation
  • APS

Symptoms

An order for APS Applicatoin subscription provisioning fails with the following error in BA:

Error Message Execution Failed: Parallels Operations Automation error #error_code #0, extype_id #1, module_id #Common, Internal error: APSC: Username (login) can't be null..

Cause

Both tenant and service user resource types have enabled Autoprovisioning.

Resolution

Disable autoprovisioning for service user resource type at the following path:

OA > Applications > application_name > Resource Types > service_user_rt_name > Activation Parameters > Automatically provision service > Off

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