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Article ID: 131150, created on Jul 18, 2017, last review on Jul 18, 2017

  • Applies to:
  • Operations Automation 7.1

Symptoms

Shift + click key sequence does not work for multiple list items selection.

For instance it could be reproduced here:

PCP > Reseller CP > "My subscriptions" (top right corner link) > "Custom Reports" (tab) > "Add New Report" > "COGS Report (Fixed Dates)" (drop-down list)

Cause

Software-related issue #APS-42656: "shift + click selection method does not work".

Resolution

Please contact pta@odin.com or TAM to trace the status of the issue.

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