Search Engine: Elastic

Article ID: 131149, created on Jul 17, 2017, last review on Jul 17, 2017

  • Applies to:
  • Operations Automation 7.1

Symptoms

Random orders fail with error:

HTTP server returns error with code on/jsonARJUNA016053: Could not commit transaction."."

The following error is present in the /var/log/pa/core.log log file of OA MN:

Jul 17 13:47:58.580 : DBG [pau-rest-endpoints:5553 pa-rest-task-182:2195 pau]: c.p.p.tracer exit: com.parallels.pa.service.i18n.ejb.InternationalizationBean.getLocale returning com.parallels.pa.service.i18n.rest.Locale@32f1ef12
Jul 17 13:47:58.580 : DBG [pau-rest-endpoints:5553 pa-rest-task-182:2195 pau]: c.p.p.tracer exit: com.parallels.pa.service.i18n.ejb.InternationalizationBean.getInstalledLocales returning [com.parallels.pa.ser
vice.i18n.rest.Locale@32f1ef12, com.parallels.pa.service.i18n.rest.Locale@11b9ef23]
Jul 17 13:47:58.580 : DBG [pau-rest-endpoints:5553 pa-rest-task-182:2195 pau]: c.p.p.tracer entry: com.parallels.pa.service.proxy.ejb.ProxyFileManagerBean.listProxyFiles(pem, available_locales.list)
Jul 17 13:47:58.581 : DBG [pau-rest-endpoints:5553 pa-rest-task-182:2195 pau]: c.p.p.tracer exit: com.parallels.pa.service.proxy.ejb.ProxyFileManagerBean.listProxyFiles returning []
Jul 17 13:47:58.581 : DBG [pau-rest-endpoints:5553 pa-rest-task-182:2195 pau]: c.p.p.tracer exit: com.parallels.pa.service.i18n.ejb.InternationalizationBean.getAllowedLocales returning [en_US, es_ES]
Jul 17 13:47:58.588 : DBG [pau-rest-endpoints:5553 pa-rest-task-182:2195 pau]: c.p.p.s.a.e.APSExceptionMapper Error occurred javax.ejb.EJBTransactionRolledbackException: Transaction rolled back
...
Jul 17 13:47:58.588 :   at com.parallels.pa.service.i18n.api.Internationalization$$$view292.getAllowedLocales(Unknown Source)
        at com.parallels.pa.rest.branding.BrandingManagementService.locales(BrandingManagementService.java:75)
        at com.parallels.pa.rest.branding.BrandingManagementService$Proxy$_$$_WeldClientProxy.locales(Unknown Source)
        at sun.reflect.GeneratedMethodAccessor817.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:498)
        at org.jboss.resteasy.core.MethodInjectorImpl.invoke(MethodInjectorImpl.java:139)
        at org.jboss.resteasy.core.ResourceMethodInvoker.invokeOnTarget(ResourceMethodInvoker.java:295)
        at org.jboss.resteasy.core.ResourceMethodInvoker.invoke(ResourceMethodInvoker.java:249)

/var/log/pa/console.log contains the errors:

170717 08:58:56 ERROR [stderr] (p: default-threadpool; w: Idle) java.io.IOException: No space left on device

Cause

Disk space shortage on OA Management Node.

Resolution

Make sure there is free space available on OA MN and restart the services

5356b422f65bdad1c3e9edca5d74a1ae caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 8c199f0ee4305da1a577740620df4a51 1941880841f714e458ae4dc3d9f3062d

Email subscription for changes to this article
Save as PDF