Search Engine: Elastic

Article ID: 131128, created on Jul 11, 2017, last review on Jul 11, 2017

  • Applies to:
  • Operations Automation 6.0

Symptoms

The following error message appears in CCP upon attempting to create an instance of APS 1.2 application for subscription:

Either there is no domain available or it's impossible to create the required DNS record in the available domain(s) for the application being installed.

In "Hosted Domains" section this account does not have any, but domains exist in OA PCP > Customer > Resources.

According to OA DB the domain in question has 'request' type while BA lists it as 'Registered'.

Cause

Domain request was not transformed to domain upon successful registration in BA. Thus database inconsistency occurred.

Resolution

In order to resolve the inconsistency, please contact Odin Technical Support.

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