An attempt to provision bundled service subscription: Office 365 Enterprise E5 & Acronis 1GB.
"Provisioning "tenantCCPv2" for APS application Acronis Backup Cloud" task is being rescheduled:
Operation pending. Provisioning is being executed by the application. Additional info: 101001 - Tenant is being created in other thread, wait until it is provisioned! (180s)
On attempt to open
Backup tab in CCP the following error message is displayed:
Uncompleted Workflow(s) related to processing Resource(s) found: (3e2e73c2-...-490d2d527a02)
Acronis endpoint log contains the following error:
INFO Resource: f5aa2aac-...-f2a8ee5f4554 Account: 100112 Subscription: 10221 Call: Model_Resource_Tenant_Customer::onTenantAvailable File: /var/www/html/backupservice/app/Model/Resource/Tenant/Customer.php Line: 191 ERROR Uncompleted Workflow(s) related to processing Resource(s) found: (3e2e73c2-...-490d2d527a02) File: /var/www/html/backupservice/app/Model/Resource/Tenant.php Line: 559
Software-related issue #APS-42342: "'Uncompleted Workflow' error on resource linking if initiated from 'available' event of synchronous resource".
Contact email@example.com or TAM to trace the status of the issue.