There is a notification configured for
Service Deletion in the DUMMYGATE template: Home > Products > Service Templates > #ID DUMMYGATE service template, however the notification is not sent out on cancellation order placement and provisioning.
The notification will only be sent if the service is destroyed on cancellation (
destroy on cancel set to
yes). If destroy on cancel is set to No, then basically all is done is stopping the subscription, so if you need notification - assign it to