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Article ID: 131059, created on Jun 26, 2017, last review on Jun 26, 2017

  • Applies to:
  • Operations Automation 7.1

Symptoms

On attempt to install MySQL5plus PPM package on Centos 7 Service Node the following error could be seen in the Package installation failed event:

Installation of package MySQL5plus 7.0.2 (id=753) to host pba-db.poa.dsp.mc.int.zone (id=2) was failed. Reason: Failed to process executeInstallSequence at xpath tail INSTALL/POST/child::* for pkgId: 753, ex message is: Failed to process EXEC command for package MySQL5plus of type service having pkgId: 753, exception message: Invalid exitCode, HCL out: 1
HCL err: Warning: Using a password on the command line interface can be insecure. mysqladmin: connect to server at 'localhost' failed
error: 'Access denied for user 'root'@'localhost' (using password: NO)'
Job for mysqld.service failed because the control process exited with error code. See "systemctl status mysqld.service" and "journalctl -xe" for details.
, HCL exit code: 1 input xml: <EXEC cmd="/bin/sh" group="root" user="root">
<ARG value="/tmp/mysql_setup.sh"/>

Platform Service Controller MySQL 7.1.0.5 has Active status.

Cause

Software-related issue #POA-111093: "[7.2] Failed to register MySQL 5.6 node".

Resolution

Contact pta@odin.com or TAM to trace the status of the issue.

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