Search Engine: Elastic

Article ID: 131050, created on Jun 25, 2017, last review on Jun 25, 2017

  • Applies to:
  • Business Automation 6.0

Symptoms

Trying to update name server for a domain, registered with eNom registrar, the following error appears in the control panel:

"Update of name servers for domain name.com failed: Unknown error while calling plug-in container. HTTP operation failed with error code 28: Connection timed out after 10000 milliseconds

The error also appears on the eNom plugin configuration page, pressing "Test connection" button:

HTTP operation failed with error code 28: Connection timed out after 10000 milliseconds

Cause

Network misconfiguration on the BA Application host. Incorrect IP address for the domain reseller.enom.com has been forcibly specified in the /etc/hosts file.

Resolution

Remove incorrect record from /etc/hosts file

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