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Article ID: 131037, created on Jun 22, 2017, last review on Jun 22, 2017

  • Applies to:
  • Operations Automation 7.0

Symptoms

Office 365. Synchronize now feature does not work with Public API HTTP Authentication enabled.

The following error appears instead of synchronization results:

Unauthorized

Cause

Software-related issue #APSA-18407: "Office365: Unable to use "Synchronize now" option with OA API HTTP Authentication enabled.".

Resolution

Please contact TAM or pta@odin.com in order to trace the status of the issue.

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