Search Engine: Elastic

Article ID: 131035, created on Jun 22, 2017, last review on Nov 6, 2017

  • Applies to:
  • Operations Automation 7.1
  • Operations Automation 7.2
  • Business Automation 7.1
  • Business Automation 7.2

Symptoms

Online store fails with the error "ERR_TOO_MANY_REDIRECTS" (http error 303) when a customer purchases a plan with APS2 resources and the option SHOW_APPLICATION_SERVICE_PARAMETERS is switched on for the screen in a purchase scenario (e.g. Azure CSP service plan).

Cause

.htaccess was not updated with the new redirect rules.

Resolution

If store is configured through brand:

System > Settings > Brands > brand name, click "Edit", and click "Submit"

If store is installed as a proxy the easiest way would be reinstalling proxy store. Otherwise it is required to edit the .htaccess manually:

RewriteRule ^%URL_SUFFIX%(index\.php[^\?]*) @@host@/$1/?StoreID=@@StoreID@&subdir=%URL_SUFFIX%&%{QUERY_STRING} [P,L]

instead of previous

RewriteRule ^%URL_SUFFIX%index\.php.* @@host@/index.php?StoreID=@@StoreID@&subdir=%URL_SUFFIX%&%{QUERY_STRING} [P,L]

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