An upgrade order is placed to purchase additional CRM storage (or some other kind of storage) units, but the add-on amount is not increased in the Microsoft Online Portal.
Office 365 Endpoint sitelog contains these messages:
2016-07-27 15:41:20,826 [ 42] DEBUG flow : Need to create subscription for offer fbf0328a-8b0f-47a6-9483-dc2b36183fce = 10 2016-07-27 15:41:20,826 [ 42] DEBUG flow : No appropriate parent subscription found.
Possible add-on parents show 2 licenses:
The usage for both licenses on subscription is 0.
The add-on limit can only be increased, when the parent license is available on the subscription
Examine the subscription resources and make sure the parent license is provisioned.
If the amount is 0 in Billing, place an upgrade order to include the parent license.
If the amount is not 0 in Billing, but 0 in Operations, edit subscription resources and increase the limit for the required license resource.