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Article ID: 130986, created on Jun 13, 2017, last review on Jun 13, 2017

  • Applies to:
  • Odin Business Automation Standard 4.5

Symptoms

Network tab is not displayed for Plesk 9-based Plesk Client subscription under Top > Service Director > Plesk Manager > Clients > <plesk_client_name>. Therefore, it is no possible to downgrade related to the subscription IP address.

Cause

Such behavior was classified as software issue PBAS-30635 and will be fixed in future OBAS releases.

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Marketing news and important announces

Knowledge base, each product update comes with a corresponding KB article.

Hotfix

For OBAS 4.5.7:

Please download 64-bit hotfix and install it by running the commands below.

# rpm -Uvh hspc-plesk-4.5.7-46.swsoft.x86_64.rpm
# service hspcd restart  

Warning: Restart of the hspcd service will cause OBAS downtime for about 10-60 seconds.

For OBAS 4.5.6:

Please download 64-bit hotfix or 32-bit hotfix depending on your OS and install it by running the commands below.

For 64-bit OS:

# rpm -Uvh hspc-plesk-4.5.6-64.swsoft.x86_64.rpm
# service hspcd restart  

For 32-bit OS:

# rpm -Uvh hspc-plesk-4.5.6-64.swsoft.i386.rpm
# service hspcd restart  

Warning: Restart of the hspcd service will cause OBAS downtime for about 10-60 seconds.

See also

How do I downgrade Plesk Client IP addresses in OBAS?

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